Shipping policy
Last Updated: 6 December 2025
Thank you for shopping with Zevano. We aim to provide a smooth and reliable shipping experience for all customers. Please read our shipping policy carefully.
Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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In rare cases of high demand or stock availability, processing time may take slightly longer.
Shipping Time & Delivery Window
After the order is processed, delivery usually takes:
📦 Estimated Delivery Time: 8–10 Business Days
This timeframe may vary depending on:
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Destination location
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Customs clearance procedures
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Local courier handling or unforeseen delays
We always work to deliver orders as fast as possible.
Shipping Cost
🚚 Shipping is Currently Free on All Orders
No minimum purchase amount required.
Shipping Carriers
We deliver using trusted global logistics partners including:
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FedEx
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USPS
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DHL
Carrier selection depends on destination and warehouse availability.
Tracking Information
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Once your order ships, you will receive a tracking number via email.
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Tracking updates may take 1–3 days to reflect in the system.
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You can track your shipment directly on the carrier's website.
If you do not receive tracking details, contact us at support@zevano.shop.
Order Delivery Issues
Please ensure your shipping address is accurate at checkout.
We are not responsible for:
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Lost packages due to incorrect address
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Delays caused by customs or courier services
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Unclaimed packages or failed delivery attempts
If your package seems delayed or lost, email us — we will assist you.
Damaged or Missing Items
If the product arrives damaged or an item is missing:
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Take photos/video of the package & product
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Contact us within 48 hours of delivery
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Email proof and details to support@zevano.shop
We will review and help resolve the issue promptly.