Privacy policy

Last Updated: 6 December 2025

At Zevano, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you consent to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When placing an order or contacting us, we may collect:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Payment details (processed securely by payment providers)

Automatically Collected Information

When you browse our store, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

This helps us improve website performance and user experience.


2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and support

  • Improve website functionality and customer experience

  • Prevent fraud, protect security, and verify identity

  • Send marketing emails (only if subscribed voluntarily)

You may unsubscribe from promotional emails anytime.


3. Payment & Security

We do not store or have access to your full payment card details.
All payments are securely processed through trusted third-party payment gateways such as:

  • Shopify Payments

  • PayPal

  • Credit/Debit Card processors

Your data is protected using encryption and secure SSL technology.


4. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Improve browsing experience

  • Remember cart and preferences

  • Analyze traffic for better performance

You can disable cookies in your browser settings, but some features may not work properly.


5. Sharing Your Information

We do not sell or trade personal information.
We may share data only with services necessary to operate our store, such as:

  • Shipping partners (FedEx, USPS, DHL etc.)

  • Payment processors

  • Analytics and advertising tools

  • Shopify platform infrastructure

All partners use data only for service-related purposes.


6. Data Retention

We retain order information for records unless you request deletion.
Data may be stored for legal, tax, or business reasons.


7. Your Rights

As a customer, you have the right to:

  • Request access to personal data we hold

  • Ask for correction or deletion

  • Withdraw email marketing consent

  • Contact us for privacy concerns


8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We recommend reading their privacy policies separately.


9. Children’s Privacy

Our store is intended for customers 18+ only.
We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated revision date.


Contact Us

If you have any questions regarding this Privacy Policy, contact us at:

📩 support@zevano.shop